One of the first things to check when you are experiencing an issue with your game is that your operating system and video/graphic drivers are up to date. Out of date drivers and operating systems can lead to several issues that may negatively affect your game.
Updates are routinely released; even new PC's can have out of date drivers and operating systems. Some games and programs may run fine on a PC with older drivers, but outdated drivers can still create issues with some games/programs.
How do I update my video card drivers?
- Press Windows + R.
- Type "DxDiag" click OK.
- After the DirectX Diagnostic Tool loads, select the Display tab.
- The video card's name and manufacturer are listed in the Device section. The current driver version is listed in the Driver section.
- Visit the driver manufacturer's website to obtain the most up-to-date driver. Contact the driver manufacturer for assistance with updating the driver. If your PC is under warranty, contact the manufacturer.